This Privacy Policy explains how CALY, LLC dba Forte Commercial Cleaning of Utah (“Forte Commercial Cleaning of Utah,” “we,” “us,” or “our”) collects, uses, and protects information you provide when you visit our website, request a quote, or communicate with us. By using our website or submitting a form, you agree to the practices described below.
Information We Collect
We collect information you provide directly to us, including:
- Contact details such as your name, business name, email address, phone number, and mailing address.
- Details about your facility and cleaning needs submitted through our quote request form.
- Your SMS consent selections, including which consent checkboxes you selected and the date and time you selected them.
- Any other information you choose to share when you contact us.
We also automatically collect limited technical information, such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.
How We Use Your Information
- To respond to your quote requests and inquiries.
- To schedule, provide, and follow up on cleaning services.
- To send appointment confirmations, service updates, and related communications.
- To send promotional messages, only where you have separately opted in to receive them.
- To improve our website, services, and customer experience.
- To comply with legal obligations and maintain records of consent.
SMS and Mobile Messaging
We do not sell, rent, or share your mobile number, mobile opt-in information, or SMS consent with third parties or affiliates for their marketing purposes. No mobile information is shared with third parties or affiliates for marketing or promotional purposes under any circumstance. Mobile information collected through SMS consent is used solely by Forte Commercial Cleaning of Utah to communicate with you about your requested services.
If you opt in to receive text messages from Forte Commercial Cleaning of Utah, we use your phone number to send appointment confirmations, service scheduling, and follow-up messages related to the services you request. Promotional messages are governed by a separate, independent consent checkbox.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or STOPALL, or reply HELP for assistance. Carriers are not liable for delayed or undelivered messages. Consent to receive messages is not a condition of purchasing any goods or services.
Full details of the messaging program are set out in our SMS Terms of Service.
Cookies and Tracking Technologies
Our website uses cookies, tracking pixels, and similar technologies for site functionality, analytics, and advertising. These help us understand how visitors use our site and improve performance. You can control cookies through your browser settings, though disabling them may affect site functionality.
How We Share Information
We may share information with trusted service providers who perform functions on our behalf — such as website hosting, form processing, message delivery, and analytics — only to the extent necessary to provide our services and under obligations of confidentiality. We may also disclose information when required by law.
We do not sell your personal information. As stated in §3, we never share SMS opt-in data or mobile numbers with third parties or affiliates for marketing purposes.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Age Restriction
Our website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a person under 18, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us so we can remove it.
Your Rights and Choices
- You may request access to, correction of, or deletion of your personal information.
- You may opt out of SMS messages at any time by replying STOP or STOPALL.
- You may unsubscribe from email communications using the link provided in those messages.
To exercise any of these rights, contact us using the information in §10.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Material changes to how we handle mobile information or SMS consent will be reflected in an updated effective date.
Contact Us
CALY, LLC dba Forte Commercial Cleaning of Utah
4376 S 700 E, Suite 203
Salt Lake City, UT 84107
Phone: (801) 305-3030
Email: [email protected]